Fonterra CEO Miles Hurrell said 2019/20 was a good year for the coop, with profit up, debt down and a strong milk price.

“We increased our profit after tax by more than NZ$1bn (US$671m), reduced our debt by more than NZ$1bn and this has put us in a position to start paying dividends again,”​ he said.

“I’m proud of how farmers and employees have come together to deliver these strong results in a challenging environment. They have had to juggle the extra demands and stress of COVID-19 and have gone above and beyond. I would like to thank them for their hard work and support.

“This time last year we were announcing our new strategy and customer-led operating model. We were clear that to build a sustainable future we needed to focus on three interconnected goals – Healthy People, a Healthy Environment and a Healthy Business.

“We went on to deliver a strong performance for the first half. However, what none of us could have ever predicted was what then played out – a world facing COVID-19. The flow-on effects of the pandemic did impact our performance in the second half, particularly in our Consumer and Foodservice businesses.”

Hurrell said 2019/20 proved to be a year of two contrasting halves, but the coop delivered on all four of its priorities.

“We’ve supported regional New Zealand, contributing around NZ$11bn (US$7.38bn) into New Zealand’s rural economies through the milk price, and we’ve rethought our approach to community support, with the aim of helping out more where it’s needed the most – such as, growing the KickStart Breakfast programme alongside Sanitarium and the New Zealand Ministry of Social Development and partnering with the New Zealand Food Network to help get dairy nutrition to those that need it the most,”​ Hurrell said.