REDMOND, Wash. — July 22, 2020 — Microsoft Corp. today announced the following results for the quarter ended June 30, 2020, as compared to the corresponding period of last fiscal year:
- Revenue was $38.0 billion and increased 13%
- Operating income was $13.4 billion and increased 8%
- Net income was $11.2 billion and decreased 15% GAAP (up 5% non-GAAP)
- Diluted earnings per share was $1.46 and decreased 15% GAAP (up 7% non-GAAP)
“The last five months have made it clear that tech intensity is the key to business resilience. Organizations that build their own digital capability will recover faster and emerge from this crisis stronger,” said Satya Nadella, chief executive officer of Microsoft. “We are the only company with an integrated, modern technology stack – powered by cloud and AI and underpinned by security and compliance – to help every organization transform and reimagine how they meet customer needs.”
“Our commercial cloud surpassed $50 billion in annual revenue for the first time this year. And this quarter our Commercial bookings were better than expected, growing 12% year-over-year,” said Amy Hood, executive vice president and chief financial officer of Microsoft. “As we drive growth across the company, we remain committed to investing in long-term strategic opportunities.”
The following table reconciles our financial results reported in accordance with generally accepted accounting principles (GAAP) to non-GAAP financial results. Additional information regarding our non-GAAP definition is provided below. All growth comparisons relate to the corresponding period in the last fiscal year.
| Three Months Ended June 30, | |||||
| ($ in millions, except per share amounts) | Revenue | Operating Income | Net Income | Diluted Earnings per Share | |
| 2019 As Reported (GAAP) | $33,717 | $12,405 | $13,187_ | $1.71_ | |
| Net Tax Impact of Transfer of Intangible Properties | – | – | (2,567) | (0.34) | |
| 2019 As Adjusted (non-GAAP) | $33,717 | $12,405 | $10,620_ | $1.37_ | |
| 2020 As Reported (GAAP) | $38,033 | $13,407 | $11,202_ | $1.46_ | |
| Percentage Change Y/Y (GAAP) | 13% | 8% | (15%) | (15%) | |
| Percentage Change Y/Y (non-GAAP) | 13% | 8% | 5%_ | 7%_ | |
| Percentage Change Y/Y (non-GAAP) Constant Currency | 15% | 12% | 8%_ | 9%_ | |
GAAP results include a $450 million charge for the closure of the Microsoft Store physical locations in the fourth quarter of fiscal year 2020. GAAP results also include a net income tax benefit of $2.6 billion for the fourth quarter of fiscal year 2019, which is excluded from our non-GAAP results and explained in the non-GAAP definition section below.
COVID-19 Impact
In the fourth quarter of fiscal year 2020, similar business trends to the previous quarter continued.
In the Productivity and Business Processes and Intelligent Cloud segments, cloud usage and demand increased as customers continued to work and learn from home. Transactional license purchasing continued to slow, particularly in small and medium businesses, and LinkedIn was negatively impacted by the weak job market and reductions in advertising spend.
In the More Personal Computing segment, Windows OEM, Surface, and Gaming benefited from increased demand to support work-, play-, and learn-from-home scenarios, while Search was negatively impacted by reductions in advertising spend.
Business Highlights
Revenue in Productivity and Business Processes was $11.8 billion and increased 6% (up 8% in constant currency), with the following business highlights:
- Office Commercial products and cloud services revenue increased 5% (up 7% in constant currency) driven by Office 365 Commercial revenue growth of 19% (up 22% in constant currency)
- Office Consumer products and cloud services revenue increased 6% (up 7% in constant currency) and Office 365 Consumer subscribers increased to 42.7 million
- LinkedIn revenue increased 10% (up 11% in constant currency)
- Dynamics products and cloud services revenue increased 13% (up 15% in constant currency) driven by Dynamics 365 revenue growth of 38% (up 40% in constant currency)
Revenue in Intelligent Cloud was $13.4 billion and increased 17% (up 19% in constant currency), with the following business highlights:
- Server products and cloud services revenue increased 19% (up 21% in constant currency) driven by Azure revenue growth of 47% (up 50% in constant currency)
- Enterprise Services revenue was relatively unchanged (up 2% in constant currency)
Revenue in More Personal Computing was $12.9 billion and increased 14% (up 16% in constant currency), with the following business highlights:
- Windows OEM revenue increased 7%
- Windows Commercial products and cloud services revenue increased 9% (up 11% in constant currency)
- Xbox content and services revenue increased 65% (up 68% in constant currency)
- Surface revenue increased 28% (up 30% in constant currency)
- Search advertising revenue excluding traffic acquisition costs decreased 18% (down 17% in constant currency)
Operating expenses were $12.3 billion and increased 13%, including the $450 million charge for the closure of the Microsoft Store physical locations.
Microsoft returned $8.9 billion to shareholders in the form of share repurchases and dividends in the fourth quarter of fiscal year 2020, an increase of 16% compared to the fourth quarter of fiscal year 2019.
Fiscal Year 2020 Results
Microsoft Corp. today announced the following results for the fiscal year ended June 30, 2020, as compared to the corresponding period of last fiscal year:
- Revenue was $143.0 billion and increased 14%
- Operating income was $53.0 billion and increased 23%
- Net income was $44.3 billion and increased 13% GAAP and 20% non-GAAP
- Diluted earnings per share was $5.76 and increased 14% GAAP and 21% non-GAAP
The following table reconciles our financial results reported in accordance with GAAP to non-GAAP financial results. Additional information regarding our non-GAAP definition is provided below. All growth comparisons relate to the corresponding period in the last fiscal year.
| Twelve Months Ended June 30, | |||||
| ($ in millions, except per share amounts) | Revenue | Operating Income | Net Income | Diluted Earnings per Share | |
| 2019 As Reported (GAAP) | $125,843 | $42,959 | $39,240_ | $5.06_ | |
| Net Tax Impact of Transfer of Intangible Properties | – | – | (2,567) | (0.33) | |
| Net Impact of the Tax Cuts and Jobs Act (TCJA) | – | – | 157_ | 0.02_ | |
| 2019 As Adjusted (non-GAAP) | $125,843 | $42,959 | $36,830_ | $4.75_ | |
| 2020 As Reported (GAAP) | $143,015 | $52,959 | $44,281_ | $5.76_ | |
| Percentage Change Y/Y (GAAP) | 14% | 23% | 13%_ | 14%_ | |
| Percentage Change Y/Y (non-GAAP) | 14% | 23% | 20%_ | 21%_ | |
| Percentage Change Y/Y (non-GAAP) Constant Currency | 15% | 27% | 24%_ | 25%_ | |
GAAP results include a net income tax benefit of $2.6 billion and a net income tax charge of $157 million for the twelve months ended June 30, 2019. These net tax impacts are excluded from our non-GAAP results and explained in the Non-GAAP Definition section below.
Business Outlook
Microsoft will provide forward-looking guidance in connection with this quarterly earnings announcement on its earnings conference call and webcast.
Responding to COVID-19
At Microsoft, our focus remains on ensuring the safety of our employees, striving to protect the health and well-being of the communities in which we operate, and providing technology and resources to our customers and partners to help them do their best work while remote. Additional information about Microsoft’s COVID-19 response can be found here.
Quarterly Highlights, Product Releases, and Enhancements
Every quarter Microsoft delivers hundreds of products, either as new releases, services, or enhancements to current products and services. These releases are a result of significant research and development investments, made over multiple years, designed to help customers be more productive and secure and to deliver differentiated value across the cloud and the edge.
Here are the major product releases and other highlights for the quarter, organized by product categories, to help illustrate how we are accelerating innovation across our businesses while expanding our market opportunities.
Environmental, Social, and Governance (ESG)
To better execute on Microsoft’s mission, we focus our Environmental, Social, and Governance (ESG) efforts where we can have the most positive impact. To learn more about our latest initiatives and priorities, please visit our investor relations ESG website.
Webcast Details
Satya Nadella, chief executive officer, Amy Hood, executive vice president and chief financial officer, Frank Brod, chief accounting officer, Keith Dolliver, deputy general counsel, and Michael Spencer, general manager of investor relations, will host a conference call and webcast at 2:30 p.m. Pacific time (5:30 p.m. Eastern time) today to discuss details of the company’s performance for the quarter and certain forward-looking information. The session may be accessed at http://www.microsoft.com/en-us/investor. The webcast will be available for replay through the close of business on July 22, 2021.
Non-GAAP Definition
Transfer of Intangible Properties. In the fourth quarter of fiscal year 2019, in response to the TCJA and recently issued regulations, Microsoft transferred certain intangible properties held by its foreign subsidiaries to the United States and Ireland. The transfers of intangible properties resulted in a net $2.6 billion tax benefit recorded in the fourth quarter of fiscal year 2019, as the value of future tax deductions exceeded the current tax liability from foreign jurisdictions and United States Global Intangible Low-Taxed Income (GILTI) tax.
The TCJA Impact. Microsoft recorded a net charge of $157 million during the twelve months ended June 30, 2019 related to the TCJA.
Microsoft has provided non-GAAP financial measures related to the transfer of intangible properties and the TCJA to aid investors in better understanding our performance. Microsoft believes these non-GAAP measures assist investors by providing additional insight into its operational performance and help clarify trends affecting its business. For comparability of reporting, management considers non-GAAP measures in conjunction with GAAP financial results in evaluating business performance. The non-GAAP financial measures presented in this release should not be considered as a substitute for, or superior to, the measures of financial performance prepared in accordance with GAAP.
Constant Currency
Microsoft presents constant currency information to provide a framework for assessing how our underlying businesses performed excluding the effect of foreign currency rate fluctuations. To present this information, current and comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States dollars using the average exchange rates from the comparative period rather than the actual exchange rates in effect during the respective periods. All growth comparisons relate to the corresponding period in the last fiscal year. Microsoft has provided this non-GAAP financial information to aid investors in better understanding our performance. The non-GAAP financial measures presented in this release should not be considered as a substitute for, or superior to, the measures of financial performance prepared in accordance with GAAP.
Financial Performance Constant Currency Reconciliation
| Three Months Ended June 30, | ||||
| ($ in millions, except per share amounts) | Revenue | Operating Income | Net Income | Diluted Earnings per Share |
| 2019 As Reported | $33,717_ | $12,405_ | $13,187_ | $1.71_ |
| 2019 As Adjusted (non-GAAP) | $33,717_ | $12,405_ | $10,620_ | $1.37_ |
| 2020 As Reported | $38,033_ | $13,407_ | $11,202_ | $1.46_ |
| Percentage Change Y/Y (GAAP) | 13% | 8%_ | (15%) | (15%) |
| Percentage Change Y/Y (non-GAAP) | 13% | 8%_ | 5%_ | 7%_ |
| Constant Currency Impact | $(598) | $(454) | $(314) | $(0.04) |
| Percentage Change Y/Y (non-GAAP) Constant Currency | 15% | 12% | 8%_ | 9%_ |
|
Twelve Months Ended June 30, |
||||
| ($ in millions, except per share amounts) | Revenue | Operating Income | Net Income | Diluted Earnings per Share |
| 2019 As Reported | $125,843_ | $42,959_ | $39,240_ | $5.06_ |
| 2019 As Adjusted (non-GAAP) | $125,843_ | $42,959_ | $36,830_ | $4.75_ |
| 2020 As Reported | $143,015_ | $52,959_ | $44,281_ | $5.76_ |
| Percentage Change Y/Y (GAAP) | 14%_ | 23%_ | 13%_ | 14%_ |
| Percentage Change Y/Y (non-GAAP) | 14%_ | 23%_ | 20%_ | 21%_ |
| Constant Currency Impact | $(1,974) | $(1,567) | $(1,348) | $(0.18) |
| Percentage Change Y/Y (non-GAAP) Constant Currency | 15%_ | 27%_ | 24%_ | 25%_ |
Segment Revenue Constant Currency Reconciliation
| Three Months Ended June 30, | |||
| ($ in millions) | Productivity and Business Processes | Intelligent Cloud | More Personal Computing |
| 2019 As Reported | $11,047_ | $11,391_ | $11,279_ |
| 2020 As Reported | $11,752_ | $13,371_ | $12,910_ |
| Percentage Change Y/Y | 6%_ | 17%_ | 14%_ |
| Constant Currency Impact | $(209) | $(238) | $(151) |
| Percentage Change Y/Y Constant Currency | 8%_ | 19%_ | 16%_ |
Selected Product and Service Revenue Constant Currency Reconciliation
| Three Months Ended June 30, 2020 | |||
| Percentage Change Y/Y (GAAP) | Constant Currency Impact | Percentage Change Y/Y Constant Currency | |
| Office Commercial products and cloud services | 5% | 2% | 7% |
| Office 365 Commercial | 19% | 3% | 22% |
| Office Consumer products and cloud services | 6% | 1% | 7% |
| 10% | 1% | 11% | |
| Dynamics products and cloud services | 13% | 2% | 15% |
| Dynamics 365 | 38% | 2% | 40% |
| Server products and cloud services | 19% | 2% | 21% |
| Azure | 47% | 3% | 50% |
| Enterprise Services | 0% | 2% | 2% |
| Windows OEM | 7% | 0% | 7% |
| Windows Commercial products and cloud services | 9% | 2% | 11% |
| Xbox content and services | 65% | 3% | 68% |
| Surface | 28% | 2% | 30% |
| Search advertising excluding traffic acquisition costs | (18)% | 1% | (17)% |
About Microsoft
Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.
Forward-Looking Statements
Statements in this release that are “forward-looking statements” are based on current expectations and assumptions that are subject to risks and uncertainties. Actual results could differ materially because of factors such as:
- intense competition in all of our markets that may lead to lower revenue or operating margins;
- increasing focus on cloud-based services presenting execution and competitive risks;
- significant investments in products and services that may not achieve expected returns;
- acquisitions, joint ventures, and strategic alliances that may have an adverse effect on our business;
- impairment of goodwill or amortizable intangible assets causing a significant charge to earnings;
- cyberattacks and security vulnerabilities that could lead to reduced revenue, increased costs, liability claims, or harm to our reputation or competitive position;
- disclosure and misuse of personal data that could cause liability and harm to our reputation;
- the possibility that we may not be able to protect information stored in our products and services from use by others;
- abuse of our advertising or social platforms that may harm our reputation or user engagement;
- the development of the internet of things presenting security, privacy, and execution risks;
- issues about the use of artificial intelligence in our offerings that may result in competitive harm, legal liability, or reputational harm;
- excessive outages, data losses, and disruptions of our online services if we fail to maintain an adequate operations infrastructure;
- quality or supply problems;
- the possibility that we may fail to protect our source code;
- legal changes, our evolving business model, piracy, and other factors may decrease the value of our intellectual property;
- claims that Microsoft has infringed the intellectual property rights of others;
- claims against us that may result in adverse outcomes in legal disputes;
- government litigation and regulatory activity relating to competition rules that may limit how we design and market our products;
- potential liability under trade protection, anti-corruption, and other laws resulting from our global operations;
- laws and regulations relating to the handling of personal data that may impede the adoption of our services or result in increased costs, legal claims, fines, or reputational damage;
- additional tax liabilities;
- damage to our reputation or our brands that may harm our business and operating results;
- exposure to increased economic and operational uncertainties from operating a global business, including the effects of foreign currency exchange;
- uncertainties relating to our business with government customers;
- adverse economic or market conditions that may harm our business;
- catastrophic events or geo-political conditions, such as the COVID-19 pandemic, that may disrupt our business; and
- the dependence of our business on our ability to attract and retain talented employees.
For more information about risks and uncertainties associated with Microsoft’s business, please refer to the “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and “Risk Factors” sections of Microsoft’s SEC filings, including, but not limited to, its annual report on Form 10-K and quarterly reports on Form 10-Q, copies of which may be obtained by contacting Microsoft’s Investor Relations department at (800) 285-7772 or at Microsoft’s Investor Relations website at http://www.microsoft.com/en-us/investor.
All information in this release is as of June 30, 2020. The company undertakes no duty to update any forward-looking statement to conform the statement to actual results or changes in the company’s expectations.
For more information, press only:
Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, rrt@we-worldwide.com
For more information, financial analysts and investors only:
Michael Spencer, General Manager, Investor Relations, (425) 706-4400
Note to editors: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news. Web links, telephone numbers, and titles were correct at time of publication, but may since have changed. Shareholder and financial information, as well as today’s 2:30 p.m. Pacific time conference call with investors and analysts, is available at http://www.microsoft.com/en-us/investor.
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